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Another wrong wheel=continued operations with wobble

Craftsman walk behind rear wheel replacement procedure how to


The same wrong wheel
for the lawn mower showed up today in the mail.

I dove a bit deeper within the schematic and discovered what they were calling a "rear wheel" was actually the front wheel and a bit down the list we see that the rear wheel is just called "wheel".

What impressed me was how fast and efficient the lady at Sears parts direct was in first listening to my explanation of the schematic error and then fixing the problem. She even went the extra step of giving us 10% off for our trouble plus free shipping.

The latest call took only 15 minutes, which combined with the first call equals a bit over half an hour. That's too much time for a simple parts order, but these things happen sometimes. Perhaps I'm the fist person ever to need the rear wheel replaced on this particular model of push behind mower? Getting to keep the 2 smaller front wheels is a small consolation, but maybe they'll come in handy for something in the future.



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