The walk behind mulching mower still has a rear wheel wobble due to a parts mix up at the warehouse.

It only took about 10 minutes to talk to a real person at Sears parts direct and I'm happy to report the process of reporting the mistake was quick and painless thanks to a very competent operator by the name of Fernando.

They said it would cost more to ship the wrong wheel back to them and I should just keep it. Not sure what I'll use it for, but this policy went a long way in helping me to feel like a satisfied customer that will now patiently wait till Thursday before they can ship out a proper rear wheel. In the meantime I'll just roll with the wobble.

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About us: Anna Hess and Mark Hamilton spent over a decade living self-sufficiently in the mountains of Virginia before moving north to start over from scratch in the foothills of Ohio. They've experimented with permaculture, no-till gardening, trailersteading, home-based microbusinesses and much more, writing about their adventures in both blogs and books.



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